mysms

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Welcome to the mysms support community! We’re always happy to receive constructive feedback from our users. Please use this forum to vote for existing suggestions and to post your ideas, but avoid duplicate content.

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  1. How to request a refund for canceled unused Subscription.

    How do you get a refund if you've been charged for a Premium subscription that you canceled in the day of renewal??

    I canceled my Premium subscription in-app and on PayPal but still got charged the yearly amount!

    Since I'm no longer a "premium" user i cant use the in-app email feedback option to contact MySMS people..

    7 votes
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      37 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        20 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • i have a problem , i might have tried to use your app once, but never did , and that might have been 2 years ago, and now all of a sudden i

        i have a problem , i might have tried to use your app once, but never did , and that might have been 2 years ago, and now all of a sudden i just received i a bill for 9.99 from your company, i tried logging into my account where i did not find any paid services activated, such as premium membership etc, furthermore i don't recall actually even trying the premium, so what happened,why now after a long time i just get a reoccurring bill?
        sorry dont know how to contact support

        1 vote
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          2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • How to Get Rid of Cavities

          How to Get Rid of Cavities Naturally at home with home remedies.

          http://fogut.com/how-to-get-rid-of-cavities-with-home-remedies/

          There are plenty of medicines available in the market to cure cavities. But natural cures are always best to cure any disease. You can cure your cavities naturally with some daily use remedies at home. Visit the following link and get to know about it.

          1 vote
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            2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Schedule Texts Service for reminders

            The ability to send a scheduled text to remind you or anyone. (Appointment, birthday etc.) Send it multiple people or a single text. Repeat the text every week, month or year - or for a certain day each of the month.

            61 votes
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              Waiting for votes  ·  12 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • 7 votes
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                7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • High profile bangalore escorts

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                1 vote
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                  16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • What's the support e-mail?

                  What's the support e-mail?

                  1 vote
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                    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • reading VCF contact VCard (business card files)

                    VDF is quite common file for sharing contact details by SMS - we should be able to read it at least (better to read, input to contact list, and to share existing contacts).

                    97 votes
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                      Waiting for votes  ·  24 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please add a feature to select to show only (filter) "unread" received messages.

                        Please add a feature to select to show only (filter) "unread" received messages.

                        25 votes
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                          Waiting for votes  ·  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Implement better (read: existent) customer service

                          I'm a paid premium user who after switching phones somehow lost premium on my account. There is seemingly no way to get it back without paying (again), and even after sending about 6 emails to the mysms team over the span of 3 months I've had no reply, I assume because I am now a "free" account. I've been without premium for months now and it's made me hate the service I used to use daily and rate them 1/5 on the play store.

                          3 votes
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                            3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Easily add additional people to group!

                            There seems to be no easy way to add others to the group thread. We should be able to right click the group, edit contact and add others.

                            19 votes
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                              Waiting for votes  ·  4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Export/Import sms

                              It would be cool to be able to export sms from the web app or the smartphone app. Something you can back up and reupload from a computer or from the phone

                              45 votes
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                                Waiting for votes  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Extension for Firefox

                                Extension for Firefox

                                95 votes
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                                  Waiting for votes  ·  17 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • When put ; end of the number I am able to send to up to 50 numbers, I need option to use for up to 1000 numbers each time for Bulk marketing

                                  When put ; end of the number I am able to send to up to 50 numbers, I need option to use for up to 1000 numbers each time for Bulk marketing

                                  3 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Auto SMS Reply

                                    A great feature which would help users very much is auto reply SMS.

                                    Let's say your phone is off for meeting or you are on vacation, but you need to turn on Auto SMS so clients get auto reply, just like auto reply in emails or vacation response. That way we receive message and client gets auto reply.

                                    10 votes
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                                      2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • My password didn't change for the login screen, just on when making votes... What is this about? Why do I suddenly have 2 different password

                                      Password Change, I need to be able to change my password! And why is there 2 different passwords... One when login in and another for voting... Huh??

                                      1 vote
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                                        1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • ability to set MySMS as default should be readily available not a maze

                                        If one doesn't take the MySMS set as default on install its incredible how difficult it is to find it... the suggestions provided are erroneous and there is no support to correct it... this gets a ZERO on 1 to 10 support scale

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow people to set their own country code

                                          Mysms wrongly determines that my country code is +45, and adds this in front of every number whether I ask for it or not. As I have a Norway (+47) number, I cannot use callback (because it adds +45 to all incoming calls) or outgoing calls without first adding +47.
                                          If you allowed for a user override of coutry code, this annoying bug would be squashed.

                                          4 votes
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                                            2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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